May 2026
Issue 03: Emerging Trends in Hospitality Service Design
Exploration of emerging trends and signals in the hospitality space.
Open issueAbout This Brief
Each issue is designed for hospitality leaders, faculty, and graduate students who need a fast, evidence-aware scan of what is changing now.
- 3 high-signal shifts for the month
- Implications for operators, researchers, and educators
- Action checklist for the next 30 days
Issue Archive
April 2026
Issue 02: Hyper-Personalization, Dynamic Pricing, and the Loyalty Paradox
Balancing real-time revenue capture with perceived value as algorithmic pricing and profiling reach a tipping point.
Open issueMarch 2026
Issue 01: AI Service Design, Labor Repricing, and Trust Friction
How hotels and restaurants should rebalance human and machine service roles while preserving guest trust.
Open issueLinkedIn Version Template
Title: Hospitality Foresight Brief | Month Year
Hook: Three shifts changing hospitality this month.
Body format: Signal 1, Signal 2, Signal 3, Why it matters, 30-day actions.
CTA: Read full one-page brief at murathancer.com